Tinnitus (ringing in ears) affects 1/3 of adults at some time in their
lives. In order to promote the new QuietComfort noise cancellation
earbuds, we introduced the first over-the-counter tinnitus treatment:
the earbuds themselves.
Academic Literature
Art Direction
Digital Design
Product Strategy
UX Design
Problem
Tinnitus affects one third of
adults at some time in their lives. If you have Tinnitus, noise
cancellation actually intensifies the ringing in your ear. It
interferes with concentration and is associated with anxiety and
depression. How can we make tackle this issue?
Insight
We can treat Tinnitus for free
with Notch Therapy: a proven, open source, and simple method that
only requires a simple software tweak. And the opportunity lies in
the fact that the only options available as of now are all paid.
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Visualizing Tinnitus
Tinnitus can be hard
to describe for someone who doesn't have the condition. The
flickering pink triangles illustrate the ongoing and sharp tones as
they stand in the way between the viewer and the message (much like
Tinnitus).
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Iteration #1: The Earbuds Themselves
Bose
is known for being at the pinnacle of audio research. And the
QuietComfort earbuds are known for having the best noise-cancellation
technology in the market.
Implementing Notch Therapy in
existing earbuds is a way to find a new niche target market: people
who suffer from Tinnitus. QuietComforts can now help you reach true
silence, even if you have been diagnosed with the disease.
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Iteration #2: The Unringing Playlist
By
pulling from Spotify’s API, we create the first playlist to treat
Tinnitus while you listen to music you love — instead of white noise,
for example. Studies show that rather than sticking to white noise, or
rain sounds, the “notch therapy” method works just as well with
regular music.
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Tech
Both on the playlist website and on
the earbuds themselves an initial assessment identifies your tinnitus
frequency (left) and lowers the music around that same frequency range
(right).